"Plain Old Telephone Service, or POTS, is a term which describes the voice-grade telephone service that remains the basic form of residential and small business service connection to the telephone network in most parts of the world. The name is a reflection of the telephone service still available after the advent of more advanced forms of telephony such as ISDN, mobile phones and VoIP. It has been available almost since the introduction of the public telephone system in the late 19th century, in a form mostly unchanged to the normal user despite the introduction of Touch-Tone dialing, electronic telephone exchanges and fiber-optic communication into the public switched telephone network (PSTN)."
Created by: jht2,Last modification on Tue 19 of Feb, 2008 [06:31 UTC] by linkx
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I added a page about Cisco power supply bricks and I'm unsure whether there is a common plug for these phones that take 48v input jacks, since the power supply I got had a slightly differing connector. Please add the details there if you have them.
VoIP technology is helping the mushrooming of call center technology all across the world. This is helping the call centers in reducing the cost and getting agents at lower cost with higher skill set. Most of the VoIP based call center technology are currently premise based solution where the IT systems implemented becomes more of a hindrance on time and cost effectiveness.
With recent advancement of VoIP, capable call center equipment like server and gateways are being replaced one third of cost with VoIP while matching reliability levels of traditional telephony. VoIP based call center solutions help call centers see reduced call costs, lower churn and drastic reduction on agent and admin costs.
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